GrowthAssistant
Who We Are GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul. The Opportunity We're hiring an Amazon Brand Management Assistant to own the day-to-day mechanics of a marketplace business for an established DTC jewelry and lifestyle accessories brand that sells through Amazon Vendor Central alongside its own e-commerce channels. This is a hands-on operations role at the center of the catalog: you'll process and reconcile purchase orders, keep inventory and shipment data clean, set up and optimize listings, and work directly with Amazon and Vendor Central support to unblock issues before they cost sales — while pulling the weekly and monthly reporting the team relies on to make decisions. If you know your way around Vendor Central, live comfortably in spreadsheets, and take real satisfaction in a catalog that is accurate down to the last product description, this role will give you plenty of ownership and a direct line to the people you support. What Your Day-to-Day Will Look Like Purchase Order Management: Process Amazon purchase orders, pull them into Excel per established templates to allocate inventory and shipping, update reports, send ship notices, and submit invoices — using True Commerce where needed. Vendor Central Troubleshooting: Work with Amazon and Vendor Central support to troubleshoot and fix inventory, shipment, fulfillment, and listing issues. Listing & Catalog Optimization: Manage and optimize product listings, set up new items in Vendor Central, chase down missing data, submit items and images, and review listing quality weekly. Cross-Channel Order Support: Work through purchase orders and listings on NuOrder and pull reports from Shopify to compare, contrast, and update listings. Reporting & Reconciliation: Own monthly close inventory reporting and reconciliation from client-provided inputs. Performance Analysis: Monitor and analyze e-commerce and marketing campaign data across all channels, summarizing performance metrics alongside industry benchmarks. Brand Management Support: Assist with other tactical brand management tasks as needed, such as managing deals and coupons and updating site and listing content. Daily Communication: Run a daily priority check-in and send an end-of-day report. What You Bring Amazon Vendor Central Experience: Hands-on experience in Amazon Vendor Central, including proven knowledge of working with, updating, and reporting on purchase orders. Spreadsheet Skills: Intermediate Sheets / Excel — exporting data and working comfortably with formulas and v-lookups. Catalog & Content Accuracy: Strong attention to detail when updating product descriptions, plus the ability to upload and edit digital assets, content, and listing formatting, and to manage new product uploads end-to-end. Cross-Functional Collaboration: Experience working across teams to report on and update item availability, and the communication skills to keep tasks moving to completion. Process Documentation: Experience writing and iterating on role-related SOPs. EST Availability: Ability to work a full shift on US Eastern time. Bonus Points if: You have Teams and Outlook experience for day-to-day comms You're familiar with the NuOrder platform You know chargebacks and refund management, including reporting and optimizations You understand Amazon Vendor Central data and can use it to optimize or increase performance You proactively report on trends and use data to drive decision-making You have some exposure to Amazon PPC campaigns You have some experience with Shopify / Shopify+ to compare, contrast, and update listings What We Offer At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you. We support your life inside and outside of work with a comprehensive benefits package: Fully Remote: 100% Remote work environment, never fight traffic again Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year Family First: Parental leave after 1 year of service We offer additional incentives for go-getters and proven performers! $25 monthly perfect attendance bonus Performance bonus Anniversary bonus ($100 at 1 year; $200 at 2 years) Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client Your Application Roadmap You've applied, now let's get to work. Here's the play-by-play: Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles. Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick. Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you. Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles! Depending on the client, there are sometimes 2 additional steps: Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready. Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression! Join our 100% remote global team today, and grow with GrowthAssistant! GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.
GrowthAssistant
