Content & Operations Virtual Assistant (RA)

Job Description

Content & Operations Virtual Assistant (RA) ================================================ Remote (Philippines) | Full-Time Exterior Cleaning & Christmas Lighting Turn Great Ideas Into Content and Action Create content people want to watch. Keep daily operations organized. Help two growing service businesses move faster. As a Content & Operations Virtual Assistant , you’ll combine content creation, video editing, marketing support, administrative coordination, and systems management. You’ll help strengthen the companies’ online presence while ensuring important operational details are handled accurately and on time. This is an opportunity for someone who can move comfortably between editing a social media video, organizing an inbox, reviewing project photos, tracking an order, and improving a process—without waiting for constant direction. Who We Are Unique Genius connects experienced professionals from the Philippines with growing U.S.-based businesses. In this role, you’ll support two service businesses in the exterior cleaning and Christmas lighting industries. You’ll also receive ongoing coaching, mentorship, professional development, and long-term career support from Unique Genius. About The Role The Content & Operations Virtual Assistant will serve as the content and operational backbone of both businesses. You’ll work closely with leadership to turn raw ideas and footage into engaging content, manage recurring administrative responsibilities, and ensure important opportunities and operational details do not get missed. Your work will help leadership spend more time on business growth, sales, and coaching while you keep content production and day-to-day support moving forward. What You’ll Do Content Creation and Video Editing Create, edit, and publish engaging short-form and long-form content. Edit videos using CapCut and learn platforms such as Insta360. Turn raw footage, project photos, and business updates into polished social media content. Write captions that feel natural, engaging, and consistent with the brand’s voice. Repurpose existing content for YouTube, Facebook, and other social media platforms. Organize digital content, footage, graphics, and other marketing assets. Maintain a consistent content calendar and publishing schedule. Social Media and Marketing Support Help grow the companies’ YouTube, Facebook, and broader social media presence. Use ChatGPT, Claude, and similar artificial intelligence tools to develop and refine content ideas. Research trends, topics, and content opportunities relevant to home services. Monitor content and marketing performance. Support lead-generation campaigns, affiliate opportunities, and channel monetization efforts. Recommend content improvements based on performance and audience engagement. Administrative and Operational Support Monitor inboxes and identify urgent opportunities, customer requests, and leadership priorities. Manage communication across Gmail, WhatsApp, Voxer, and other business platforms. Handle product ordering, shipment tracking, and basic website updates. Assist with onboarding new team members and coordinating application access and permissions. Download bank statements and organize bookkeeping records for review. Research travel options and prepare concise summaries with pricing and recommendations. Complete assigned tasks from start to finish and communicate progress clearly. Systems and Quality Control Review CompanyCAM photos for quality and documentation completeness. Monitor marketing performance, lead activity, and sales reports. Check Ring camera connectivity and notify leadership when systems go offline. Maintain accurate information within Customer Factor and other business systems. Use Zapier and connected tools to support workflow automation. Identify recurring problems and recommend practical process improvements. Create and maintain clear process documentation and checklists. What Success Looks Like At least 20 high-quality content pieces are produced each month. Content is published consistently and reflects an authentic brand voice. YouTube, Facebook, and other marketing channels support audience and lead growth. Leadership receives timely updates without having to follow up repeatedly. Inboxes, orders, records, credentials, and operational tasks remain organized. CompanyCAM documentation is reviewed consistently and meets quality expectations. Marketing and sales reports are monitored accurately. New workflows and automation reduce repetitive work and improve execution. You become a trusted operational partner who helps both businesses grow. What We’re Looking For Strong video-editing and content-creation skills, including experience with CapCut or similar software. Excellent written English and the ability to write natural, engaging social media captions. Experience using AI tools such as ChatGPT or Claude for content development and workflow support. Strong organization, sound judgment, and the ability to manage creative and administrative priorities independently. A record of taking ownership, following through, and solving problems without constant supervision. Preferred Tools and Experience Experience with any of the following will help you stand out: Insta360 Customer Factor CompanyCAM Zapier Gmail WhatsApp Voxer YouTube and Facebook content management Social media scheduling and analytics tools Basic bookkeeping and record organization Exterior cleaning, Christmas lighting, or another home service business You do not need to know every listed platform, but you should be comfortable learning unfamiliar tools quickly. What Makes You a Great Fit You enjoy both creative and operational work. You can edit a compelling video and then shift your attention to an urgent inbox message, shipment update, or process issue without losing track of priorities. You ask thoughtful questions, communicate when something needs attention, and take responsibility for the quality of your work. You look for ways to make content stronger, systems clearer, and daily operations easier to manage. Why Join Unique Genius? Work remotely while supporting established U.S.-based service businesses. Build experience across content creation, marketing, operations, and automation. Take meaningful ownership of projects instead of completing isolated tasks. Use creative, operational, and technical skills in one varied position. Receive ongoing coaching, mentorship, and professional development. Access continuous learning through our Learning Management System. Participate in weekly company huddles and peer coaching sessions. Build a long-term remote career with opportunities to expand your responsibilities. Is This You? This position suits someone who notices what needs to be done and takes action. You should be comfortable receiving direction without needing every step mapped out for you. If you prefer working only on content or only on administrative tasks, this may not be the right fit. The role requires someone who enjoys switching between creative production, communication, systems, and operational support. Our Hiring Process Submit your application. Complete the REGI Blueprint Assessment. Complete a One-Way Video Interview. Attend a virtual interview with our Talent Acquisition team. If selected, we’ll match you with the U.S. client that best fits your skills and experience. Receive your offer and begin your onboarding journey. Apply Today If you’re ready to use your creativity, organization, and initiative to help two growing service businesses produce better content and operate more efficiently, apply today. Requirements Employment Type: Full-time Work Hours: 40 to 40 hours work Required Education: High school or equivalent Required Experience: Mid level(2) years