Elevate and Delegate
Who We're Looking For We're looking for a highly organized, proactive, and execution-focused Property Operations Manager who can oversee both property management operations and business processes across our growing real estate portfolio. This role is ideal for someone who thinks beyond day-to-day property management. You'll act as the operational backbone of the business—ensuring properties run efficiently, teams stay accountable, vendors perform, and systems continuously improve. If you enjoy solving problems, building scalable processes, leading remote teams, and driving operational excellence, we'd love to meet you. What You'll Own Oversee the day-to-day operations of multiple self-storage and real estate assets. Ensure properties operate efficiently by coordinating maintenance, tenant relations, inspections, and operational priorities. Manage and support property managers, vendors, contractors, and remote team members to ensure timely execution. Monitor occupancy, delinquency, customer satisfaction, maintenance requests, and other key operational KPIs. Build, improve, and document SOPs, workflows, and operational processes that create consistency across the portfolio. Lead project coordination for property improvements, capital projects, and operational initiatives. Hold teams accountable for deadlines, deliverables, and service standards. Support the onboarding and operational integration of newly acquired properties. Maintain organized documentation for vendors, contracts, compliance, and property records. Prepare operational reports and provide leadership with actionable insights and recommendations. Identify operational bottlenecks and implement solutions that improve efficiency and scalability. What We're Looking For 3+ years of experience in Property Management, Real Estate Operations, Operations Management, or Business Operations Experience managing multiple properties, locations, or business units simultaneously Strong leadership skills with experience managing remote teams, vendors, or contractors Exceptional organizational, project management, and problem-solving abilities Excellent written and verbal English communication skills High level of ownership, accountability, and attention to detail Comfortable making decisions independently in a fast-paced, entrepreneurial environment Experience using project management and communication platforms such as ClickUp, Asana, Monday.com, Slack, and Google Workspace Ability to work full-time during Oklahoma business hours (9:00 AM–5:00 PM CT) Preferred Qualifications Experience in self-storage, commercial real estate, multifamily, or hospitality operations Experience leading operational improvements or business process optimization Strong background in KPI reporting, operational analytics, and performance management Experience creating SOPs, workflows, and operational documentation Experience working remotely with US-based companies Spanish fluency (preferred for Mexico-based candidates) You Might Not Be a Fit If You need constant direction or supervision to prioritize your work. You struggle managing multiple projects or properties at once. You tend to react to problems instead of preventing them. You avoid difficult conversations around accountability or performance. You prefer purely administrative work over operational leadership and decision-making. What Success Looks Like Within your first several months, you will have: Built operational consistency across multiple properties. Improved communication and accountability between property managers, vendors, and internal teams. Increased visibility into operational KPIs through organized reporting. Implemented scalable systems and SOPs that improve efficiency. Successfully integrated new property acquisitions into existing operations. Helped leadership spend less time solving operational issues and more time growing the business. Pay: Php90,000.00 - Php130,000.00 per month Benefits Work from home Application Question(s): Tell us about a time you managed operations across multiple properties, locations, or teams. What systems or processes did you implement, what KPIs did you track, and what measurable results did you achieve? Work Location: Remote
Elevate and Delegate