ZKTeco Solutions
Key Responsibilities CRM Strategy & Business Enablement Serve as the primary HubSpot expert and strategic advisor to Marketing, Sales, and Customer Service teams. Recommend CRM best practices, lead lifecycle management, sales pipeline structures, lead scoring models, and marketing automation strategies. Partner with business leaders to translate business requirements into scalable CRM solutions. Drive CRM governance and establish best practices for long-term platform success. HubSpot Administration & System Management Lead the configuration, administration, and optimization of HubSpot Marketing Hub, Sales Hub, Service Hub, and CRM. Design and maintain CRM architecture, including custom properties, objects, workflows, automation, pipelines, permissions, and lifecycle stages. Ensure the platform remains scalable, user-friendly, and aligned with business objectives. Maintain CRM documentation and system standards. Marketing & Sales Operations Develop and optimize lead routing, lead scoring, segmentation, nurturing workflows, and pipeline automation. Collaborate with Marketing to improve campaign performance and customer engagement. Support Sales teams by optimizing pipeline management, forecasting, and opportunity tracking. Identify automation opportunities that improve operational efficiency and reduce manual work. Data Analytics & Reporting Design executive dashboards, custom reports, and KPI scorecards for Marketing, Sales, and leadership teams. Analyze campaign performance, pipeline health, conversion rates, revenue metrics, and customer engagement. Translate business data into actionable recommendations and strategic insights. Monitor CRM adoption, data quality, and reporting accuracy. Data Governance & Continuous Improvement Maintain CRM data integrity through data cleansing, validation, and governance processes. Establish standardized data entry practices and CRM governance policies. Conduct regular CRM audits to identify process improvements and optimization opportunities. Monitor system performance and recommend enhancements that improve user adoption and business outcomes. Cross-Functional Collaboration Work closely with Marketing, Sales, Customer Service, and Technology teams to align CRM initiatives with business objectives. Support integrations between HubSpot and other business platforms, including Shopify Plus and NetSuite ERP. Provide training, documentation, and ongoing support to HubSpot users. Stay current with HubSpot product updates and recommend new features that deliver business value. Qualifications Required Qualifications Minimum 3 years of dedicated experience as a CRM Specialist, HubSpot Specialist, HubSpot Administrator, CRM Administrator, or Revenue Operations (RevOps) professional. Advanced expertise in: HubSpot Marketing Hub HubSpot Sales Hub HubSpot Service Hub HubSpot CRM Proven experience configuring, optimizing, and managing HubSpot for growing organizations. Strong understanding of: CRM strategy Marketing automation Sales operations Lead generation and lead management Customer lifecycle management Revenue operations Experience building custom reports, dashboards, and KPI tracking. Strong analytical, problem-solving, and data interpretation skills. Experience maintaining CRM data quality, governance, and standardization. Excellent communication and stakeholder management skills. Ability to work independently while collaborating across multiple business functions. Preferred Qualifications Active HubSpot Certifications (Marketing Software, Sales Software, Revenue Operations, Reporting, CRM Implementation, or similar). Experience integrating HubSpot with Shopify Plus, NetSuite ERP, or other enterprise business systems. Experience working in e-commerce, SaaS, manufacturing, or B2B/B2C organizations. Knowledge of API integrations, CRM migrations, and business process automation. Familiarity with reporting and business intelligence tools. Pay: Php170,000.00 - Php200,000.00 per month Work Location: Remote
ZKTeco Solutions
